Zime After-sales Service
If a product, under normal use and maintenance within the warranty period, experiences issues with its components, materials, or functions, and the problem is verified to be genuine, our company will provide free warranty service.
The following provisions are not applicable：
A.The warranty period for the product has expired
B.The user did not follow the instructions as required, causing product issues
C.Unauthorized disassembly, repair, or modification of the structure without the company's authorization
D.Unable to provide a warranty card and proof of purchase
E.Product failures or damages caused by natural disasters or force majeure (such as earthquakes, fires).
Note: The after-sales warranty service does not cover product shipping costs and does not provide on-site repair services.
After-sales Center
- If you have specific questions or need more detailed information, please refer to the product manual and contact Zime Amazon or AliExpress customer service or your account manager.
*The interpretation of this warranty clause belongs to Shenzhen Zimi Xunchi Network Technology Co., Ltd !